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Executive Director, NEJM Group Education and Applied Knowledge

13 May 2019 9:58 AM | NAMEC Staff (Administrator)
Link to full details and online application submission

Job Description

The Massachusetts Medical Society is the statewide professional association for physicians and medical students. We are dedicated to educating and advocating for the patients and physicians of Massachusetts. We offer online CME courses and live events that award continuing medical education credits. The Society, under the auspices of NEJM Group, publishes the New England Journal of Medicine, a leading global medical journal and web site, and NEJM Journal Watch alerts and publications covering 12 specialties.

As a member of NEJM Group’s senior leadership team, the Executive Director, NEJM Group Education and Applied Knowledge will drive NEJM Group’s efforts to build an innovative education and applied clinical knowledge business to further our mission of advancing medical knowledge from research to patient care. This role will identify, evaluate, and realize new areas for growth, innovative products, partnerships and key strategic business opportunities that create a distinct competitive advantage for NEJM Group in the education and clinical information marketplace.  Accountable for driving strategic and financial performance to optimize NEJM Group’s current education business (including NEJM Knowledge+, NEJM Resident 360, and NEJM Group CME) and aligning these efforts within the organization’s overall strategy. Oversees all day-to-day activities and resources to deliver on the organization’s education aspirations. Evaluates the efficiencies and costs of current offerings and assesses the feasibility and opportunity cost of proposed new offerings. Serves as a key advisor to the Vice President for Publishing and Editor-in-Chief, NEJM on all matters related to education and integration of clinical knowledge into practice. 

Responsibilities include:

  • Provide vision and direction for NEJM Group Education program and product offerings, including assessing institutional markets and customer segments, and defining the product strategy roadmap. Lead the effort to develop and implement the overall positioning and strategy for NEJM Group Education that complements/serves the NEJM Group customer engagement strategy and delivers profitability across NEJM Group revenue lines.
  • Define the core capabilities required to create new lines of business in medical education and the application of clinical knowledge in ways that drive profitability and add to the relevance and accessibility of the NEJM Group brand. Determine which capabilities should be built from within and which sought through innovative vendor, partnership, or joint venture relationships or acquisitions. 
  • Play a leading role in both extending, managing, protecting, and measuring the NEJM Group brand across these new lines of business, with special attention to mitigating risks and maximizing benefits in our dealings with partners and other third parties.
  • Lead the overall education product commercialization process (including accountability for directing the overall strategies, business planning, sales, online development, budgeting processes and profitability) to increase the awareness, perception, revenue and business performance of NEJM Group Education products and programs across all audiences.
  • Lead new product and business development efforts, building credible business plans and overseeing products from ideation through launch and maturity. Ensure that business strategies and decisions are data-driven, informed by available market research, business analytics, and customer data.
  • Ensure that initiatives are supported by business and editorial operating plans that deliver efficient and high-quality products with positive financial performance. Establish supporting processes for development, design, and introduction of new products and services.
  • Develop and manage the budget for new and existing product and business initiatives. Monitor results and recommend appropriate adjustments in activities and financial projections.
  • Evaluate the performance/potential of current and new education products and establish, maintain and track performance objectives and KPIs for NEJM Group Education products and programs.
  • Manage functional areas to ensure resource optimization. Hire, train, evaluate, and develop staff to ensure peak performance and maximum efficiency.
  • Take an “outside-in” approach to creating and running the business, developing expertise in all matters related to the external business environment, including customers, the market, technology, and key external players. Be the voice of the business and the brand in the marketplace, forging connections with thought leaders, societies, regulators, and technology players, among others. Ensure that key needs are met through internal and/or external partnerships. 
  • Partner with NEJM Group senior leadership to optimize business opportunities and implement potential new initiatives, in accordance with overall strategy.
  • Develop and maintain deep understanding of customer needs, marketplace, and health care and health systems industry. Partner with Editor-in-Chief (EIC) and editorial teams to align content to deliver customer value.    
  • Ensure revenue stabilization and optimization efforts including overseeing of the development of sales and marketing plans and establishing pricing to maximize revenue.
Required Experience
  • A Bachelor’s degree, or equivalent experience, and a minimum 15 years of experience in the health care /education field are required.
  • An MBA with an emphasis on education, technology and/or publishing is highly desirable.
  • Senior-level experience managing academic and/or scientific programs or products is preferred.
  • Strong leadership skills, well-developed financial skills and a demonstrated ability to develop and implement strategic objectives across multiple products is required.
  • Experience across all product life cycle stages, (product development, introduction, growth, and maturity) is required. 
  • Must be comfortable working within a matrix organization and must understand technology issues in an educational operation.
  • A clear understanding of the education needs of NEJM Group audiences and a compelling vision of how to meet those needs is necessary.
  • A collaborative team player who can build enthusiasm and a shared vision across organization is also necessary. 


Our generous benefits offerings include: 2 or 3 weeks of paid vacation, 6 personal days, 12 sick days, 12 paid holidays, medical and dental plans, 401(k) plans with company match, an onsite back-up childcare center, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 6 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

Massachusetts Medical Society is an Equal Opportunity Employer: Min/Fem/Vet/Disabled

Job Location Waltham, Massachusetts, United States Position Type Full-Time/Regular

Link to online application submission

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